DealerRater Consumer Satisfaction Award

VOLVO CARS CULVER CITY WINS 2026 CARS.COM / DEALERRATER CONSUMER SATISFACTION AWARD

 

Culver City Volvo Cars is among the top auto dealers in the U.S that demonstrate excellent customer service, as rated by online consumer reviews

 

We are proud to announce that Culver City Volvo Cars has been awarded a 2026 Consumer Satisfaction Award, by car-shopping marketplace Cars.com^Ⓡ (NYSE: CARS). Consumer Satisfaction Awards recognize the top 10 percent of auto dealerships delivering exceptional customer service as rated by online reviews.

"Local dealerships are the industry's foundation, and our annual Consumer Satisfaction Award recognizes those who excel in customer experience. Culver City Volvo Cars stood out for providing a top-notch experience," said Jamie Oldershaw, vice president of customer experience at Cars.com. "With over 16 million reviews, Cars.com empowers shoppers to choose the best dealership while providing dealers and automakers with valuable insights to improve operations. Automakers supporting transparency, responsiveness, and seamless transactions across their network deliver a superior overall experience."

Cars.com helps dealers build their online reputation and connect shoppers with their top salespeople virtually to ensure that the experience is established before the shopper walks through the doors. Award-winning dealers encourage their shoppers to leave reviews that will help build a dealer's online reputation and generate new customers.

Volvo Cars Culver City has achieved consistently high scores on the DealerRater website, placing it among the top dealerships nationwide. Online shoppers visiting Culver City Volvo Cars' dealer page will find a "2026 Consumer Satisfaction Award winner" badge on their profile to instantly recognize it as a high quality dealership.

"We are proud and honored to be recognized as a Consumer Satisfaction Award winner once again," says Nesh Sekulic, General Manager. "The entire team at Culver City Volvo Cars works tirelessly to give our guests a stress-free buying experience. We carry that over into our service and parts departments, where addressing our customer's needs and concerns, and exceeding their expectations, is our highest priority. We are always open to feedback and welcome the opportunity to improve on the services we provide."

Cars.com Dealer of the Year Award Methodology

The Cars.com Dealer of the Year Awards are presented annually to the top automotive dealers with 25 or more reviews based on the dealership's average star rating and the total number of reviews written about the dealership during the 2025 calendar year, as well as management response rate to those reviews.