DealerRater Consumer Satisfaction Award

  

VOLVO CARS CULVER CITY WINS 2025 CARS.COM / DEALERRATER CONSUMER SATISFACTION AWARD

 

Culver City Volvo Cars is among the top auto dealers in the U.S that demonstrate excellent customer service, as rated by online consumer reviews

 

We are proud to announce that Culver City Volvo Cars has been awarded a 2025 Consumer Satisfaction Award, by car-shopping marketplace Cars.com^Ⓡ (NYSE: CARS). Consumer Satisfaction Awards recognize the top 10 percent of auto dealerships delivering exceptional customer service as rated by online reviews.

"Cars.com provides a dealership with actionable feedback from their customers - and the ability to set the bar for what a customer should expect when doing business at a dealer. This past year, Culver City Volvo Cars went above and beyond for their customers," said Jamie Oldershaw, vice president of reputation at Cars.com. "The online experience is critical for vehicle shoppers, and dealers like Culver City Volvo Cars understand that. Ensuring customers are given an exceptional experience throughout the entire shopping or service process begins online and ultimately ends there with an online review - and dealers that recognize this rise to the top."

Cars.com helps dealers build their online reputation and connect shoppers with their top salespeople virtually to ensure that the experience is established before the shopper walks through the doors. Award-winning dealers encourage their shoppers to leave reviews that will help build a dealer's online reputation and generate new customers.

Volvo Cars Culver City has achieved consistently high scores on the DealerRater website, placing it among the top dealerships nationwide. Online shoppers visiting Culver City Volvo Cars' dealer page will find a "2025 Consumer Satisfaction Award winner" badge on their profile to instantly recognize it as a high quality dealership.

"We are proud and honored to be recognized as a Consumer Satisfaction Award winner once again," says Kris Garwick, General Manager. "The entire team at Culver City Volvo Cars works tirelessly to give our guests a stress-free buying experience. We carry that over into our service and parts departments, where addressing our customer's needs and concerns, and exceeding their expectations, is our highest priority. We are always open to feedback and welcome the opportunity to improve on the services we provide."

Consumer Satisfaction Awards are given to the top 10 percent of U.S. new-vehicle dealers as well as independent and Canadian dealerships that earn at least 25 reviews and maintain a minimum average review rating of 4.0 out of 5.0 during the 2024 calendar year.

Cars.com is the No. 1 most recognized automotive marketplace visited by nearly 30 million in-market consumers each month. Launched in 1998 and headquartered in Chicago, Cars.com empowers consumers with data, content and digital tools driven by AI technology to make informed car buying and selling decisions and seamlessly connect with thousands of local dealerships nationwide. Cars.com is the flagship offering from Cars.com Inc. (d/b/a Cars Commerce), an audience-driven technology company empowering automotive that simplifies everything about buying and selling cars.