Volvo Service ADvantage - Lifetime Warranty

The Volvo difference
Only Volvo delivers the service quality and value you deserve. Whether it's our expertly trained technicians, our field-tested Volvo repair methods, or our Volvo genuine parts, we'll help you get the most out of your Volvo. Experience the Volvo Service Advantage when you bring your Volvo to an authorized Volvo retailer for service or maintenance.

Volvo Service Advantage includes:


Free software updates
At Volvo, we're always improving. That means, if your Volvo needs the latest software update, we'll make sure it happens at your next service, free of charge.*





Complimentary diagnostics
Is your Check Engine or other warning light on? We'll perform a preliminary diagnosis and give you a written estimate of what's needed at no charge and without obligation.





Alternative transportation
Rest assured, we'll get you where you need to go whether it's on a shuttle, in a loaner, or a rental. Please note that available options vary by location. See your Volvo dealer for details.





Personal service contact
A personal service contact will guide you through the entire service process. They'll answer any questions and help make sure your service experience is everything you want it to be.





Volvo Free Car Wash
It's always nice to drive off in a freshly cleaned car. That's why each time you service your Volvo with us, we'll wash it and make sure it looks like the day you first brought it home.




Volvo Roadside Assistance
As a Volvo service customer, you'll receive significant savings on Volvo Roadside Assistance. Even if your Volvo is out of warranty, we'll help 24/7, anywhere in the U.S. See your Volvo dealer for details.





Volvo Service Two Year Warranty
Enjoy a lifetime warranty on all Volvo genuine parts and labor during any service or maintenance visit.*** This warranty will be covered at any authorized Volvo retailer in the U.S.

Details:
*New software required as part of a repair or accessory installation is not included.
**These offerings are available at participating Volvo dealers.
***Some exclusions may apply, please contact your Volvo dealer for details.
These offers are available at participating Volvo dealers only. This offer only applies to Volvo owners and excludes third party repair facilities.

Additional service and maintenance benefits**
As you would expect, we'll take expert care of your Volvo with Volvo-certified technicians who use Volvo genuine parts. But that's not all:

Volvo Tire Advantage
Get the right tires for your Volvo, including complimentary 24-month Road Hazard Tire Protection.***

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Volvo Certified Body & Paint Service Centers
Volvo-certified repair centers have the right equipment and training so that your Volvo will be repaired properly in the event of a collision.

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Volvo Service Advantage Card
Get interest-free financing as a cost effective way to pay for Volvo genuine parts and service.

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"Right first time in Time"

VOLVO LIFETIME REPLACEMENT PARTS & LABOR WARRANTY

CUSTOMER OFFER
To further enhance the Volvo ownership experience, Volvo Cars of North America LLC. is offering the Volvo Lifetime Replacement Parts & Labor Warranty. Volvo warrants to the original retail purchaser of each new genuine Volvo replacement part (excluding accessories and consumable parts as listed below) that such part installed at an authorized Volvo dealer will be free from defects in material or workmanship. This would exclude any outside influence. Coverage under the Lifetime Replacement Parts & Labor Warranty includes the labor to replace the covered replacement part. This warranty is  nontransferable.

COVERAGE
Beginning with repairs dated on or after June 8, 2015, the original retail purchaser of a new genuine Volvo replacement part purchased and installed at an authorized Volvo dealer will be eligible for the Volvo Lifetime Replacement Parts & Labor Warranty. Parts and labor coverage under this Lifetime Warranty are only applicable when the new replacement part has been purchased and installed at an authorized Volvo dealer. Parts sold over the counter that are not installed by an authorized Volvo dealer are covered by Volvo's one year parts only warranty.

Press Release:
Volvo Cars Introduces "Pay Once and Never Pay Again" Lifetime Parts & Labor Warranty

(ROCKLEIGH, NJ - July 8, 2015) Volvo Cars of North America will now offer a lifetime parts and labor warranty for all Volvo vehicles serviced after the factory warranty at any Volvo retailer. Volvo customers can expect to pay once and never pay again for replacement Volvo parts and labor, excluding accessories and wear items, for as long as they own their car.

This addition to the Volvo Service Advantage program is part of the company's definition of premium service, a philosophy that is designed around the customer's needs and lifetime love of Volvo Cars. All Volvo owners can expect to receive the premium service experience when servicing at their local Volvo retailer. In addition to the lifetime parts and labor warranty, customers will receive free software updates, complimentary diagnostics, personal service, alternative transportation and a complimentary car wash.

"We look forward to redefining the way manufacturers service and support their vehicles" says Scott Doering, Vice President of Customer Service, Volvo Cars of North America, "the lifetime parts and labor warranty is a best in class offer from a luxury automaker."

All Volvo owners are invited to experience this new definition of luxury service at their local Volvo retailer. All Volvo models are eligible for the Volvo Service Advantage program and the new lifetime parts and labor warranty.

"The lifetime parts and labor warranty is a commitment to both quality vehicles and quality customer relationships," says Lex Kerssemakers, President and CEO of Volvo Cars of North America, "everyone should feel confident that Volvo is here to support our customers throughout the ownership of their vehicle."

More information about the Volvo Service Advantage program can be found at Culver City Volvo.